Privacy policy – Meinroller.ch
Data protection provisions of Meinroller.ch
1 The security of user data is first and foremost
Meinroller.ch respects the privacy of all users of the website or online shop (hereinafter referred to as "the customer" or "the customer"). These data protection provisions form the basis for the processing of personal data and provide information on the type of user data collected by customers by Meinroller.ch, how Meinroller.ch uses this data and what rights the customers have. Meinroller.ch complies with the applicable data protection rights and processes the personal data solely for the purposes for which the data was transmitted.
These data protection provisions are adapted, supplemented or amended from time to time. With each new call or visit of the website, the current, available version applies.
Should contradictions arise between this data protection declaration and the otherwise applicable contractual or business conditions of Meinroller.ch, the provisions of this data protection declaration shall prevail.
2 Type and purpose of data collected
The term ‘personal data' or ‘personal data' in the meaning of this privacy policy includes information by which customers can be personally identified.
The processing of personal data means any handling of personal data, such as collecting, using, storing, disclosing, transmitting or deleting the data.
Meinroller.ch automatically collects personal data when the customer interacts with the website or uses the online shop. On the other hand, personal data are collected automatically or manually, which a customer makes available (for example by contacting, creating a user profile or customer account).
2.1 Data collected automatically
When visiting the Meinroller.ch website, statistical visitor data about which parts of the website are visited by the customer are automatically collected. Each time a website is accessed, the web server automatically stores a so-called server log file that contains, for example, the name of the requested file, the customer's IP address, the date and time of retrieval, the browser used, the operating system, the amount of data transmitted and the requesting provider (access data) and documents the retrieval. In this context, it is partly necessary that so-called cookies (cf. Point 4 below).
These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site as well as the improvement of our offer.
2.2 Data, when interacting with Meinroller.ch, for contract processing, contacting and opening a customer account
Meinroller.ch does not automatically collect personal data from customers, such as their name, address, telephone number or e-mail address.
On the other hand, personal data are collected by customers when a customer voluntarily communicates them in the context of an order or when contacting Meinroller.ch (for example by contact form or e-mail). Mandatory fields are marked as such, since in these cases Meinroller.ch requires the data for contract processing or for the processing of the contact and without whose indication the order or contact cannot be sent. The data collected can be seen from the respective input forms.
When a customer decides to open a customer account, Meinroller.ch uses the personal data for the purpose of opening the customer account. The mandatory information requested during registration must be given in full, otherwise Meinroller.ch may refuse registration. Meinroller.ch uses the collected personal data only for the purpose of using the online shop or the respective offer or service for which the customer has registered. In addition, Meinroller.ch can use the customer's e-mail address to inform them about important changes, such as the scope of the offer, or technical changes.
After complete processing of the contract or after deletion of the customer's account, the customer's data for further processing will be restricted and deleted after expiry of the retention periods under tax and commercial law, unless the customer has expressly consented to further use of the data or Meinroller.ch reserves the right to further use the data that is permitted by law. Deletion of the customer account is possible at any time and can be done either by sending a message to the contact details given below (cf. Paragraph 9 below) or via a designated function in the customer account.
3 Legal basis for collecting and processing personal data
The legal basis for the collection and processing of the customer's personal data depends in individual cases on the respective purpose of data processing. The following are eligible:
the protection of the legitimate interests of Meinroller.ch, provided that the interests of the customer or fundamental rights or freedoms are not unduly affected;
the conclusion or performance of a contract; or
Customer's consent at the time of collection of personal data. The customer can revoke his consent at any time. For this purpose, the customer can send a corresponding message to the contact details described below. The legality of the data processing already carried out remains unaffected by the revocation.
4 Use of cookies and use of data
4.1 Cookies
In order to continuously improve the website for customers, Meinroller.ch can use cookies. Cookies are small software information stored by web browsers (for example Google Chrome, Internet Explorer or Mozilla Firefox) on the customer's computer hard drive to facilitate the use of the website (for example, language selection, shopping cart, etc.).
Some of the cookies used by Meinroller.ch are deleted after the end of the browser session, i.e. after closing the web browser (so-called. Session cookies). Other cookies remain on the terminal device and allow Meinroller.ch to recognize the customer's web browser on the next visit (so-called persistent cookies). The duration of storage can be taken from the overview in the cookie settings of the web browser.
Most web browsers automatically accept such cookies, but the web browsers can be configured so that they do not accept or store cookies. However, the functionality of the website may be restricted when cookies are deactivated. Details of this can be found in the user manual or the help function of the web browser.
4.2 Use of data
The anonymized data, which are recorded by means of cookies when accessing the Meinroller.ch website, can be used for web analysis purposes, for optimising the website and for measuring performance. Meinroller.ch can use third-party providers who sometimes have their own data protection regulations, on which Meinroller.ch has no influence.
Meinroller.ch uses the following web analytics services:
Google Analytics
The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google evaluates the use of the website to compile reports on website activities and to provide other services related to website use and internet usage to Meinroller.ch. The IP address transmitted by the customer's web browser as part of Google Analytics will not be merged with other Google data.
The information generated by cookies about the use of the website is usually transmitted to a Google server in the USA and stored there. Google LLC explains in its information on international data transfers the certification under the data protection framework Switzerland-USA (Swiss-U.S. Data Privacy Framework). Further information can be found at: Google: General conditions for data transmissions.
Further information can be found in Google's Privacy Policy under https://support.google.com/analytics/answer/6004245?hl=de.
Google AdWords and Google Conversion Tracking
The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
As part of Google AdWords, Meinroller.ch uses so-called conversion tracking. If the customer clicks on an ad placed by Google, a cookie is set for conversion tracking. These cookies lose their validity after 30 days at the latest and are not used to identify the customer. If the customer visits Meinroller.ch's website and the cookie has not yet expired, Google and Meinroller.ch can recognize that the customer clicked on the ad and was redirected to this page.
Meinroller.ch learns from Google the total number of users who clicked on the ad and were redirected to a website with a conversion tracking tag. However, Meinroller.ch does not receive any information with which the customer can be personally identified.
Further information can be found in Google's Privacy Policy under https://www.google.de/policies/privacy/.
Google Maps
The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Meinroller.ch uses Google Maps to visualise geographical information. When using Google Maps, Google transmits or processes data about the use of the map functions by website visitors, including in particular the IP address and location data. Meinroller.ch has no influence on this data processing.
For information on data transfers to Google in the USA and on the certification of Google LLC under the data protection framework Switzerland-USA, please note: current framework conditions of Google.
In order to deactivate the service of Google Maps and thus prevent data transmission to Google, a customer must deactivate the Java script function in the web browser. In this case, Google Maps cannot be used or can only be used to a limited extent.
Further information can be found in Google's Privacy Policy under
https://www.google.com/intl/de_de/help/terms_maps/.
4.3 Social media content
Meinroller.ch can use social media plugins from social networks, such as Facebook, Instagram or Twitter, on the website.
If the customer visits a website that contains such a plugin, the web browser establishes a direct connection to the servers of the respective social network. The content of the plugin is transmitted by the respective provider directly to the web browser and integrated into the page. By integrating the plugins, the providers receive the information that the customer's web browser has accessed the corresponding website from Meinroller.ch, even if the customer does not have a profile with the corresponding social network or is currently not logged in. This information (including the IP address) is transmitted by the customer's web browser directly to a server of the respective provider (if applicable to the USA) and stored there. If the customer is logged in to one of the services, the providers of the social network can directly assign the visit to the Meinroller.ch website to the profile in the respective social network. If the customer interacts with the plugins, for example the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and displayed there to the customer's contacts.
These social network platforms have their own data protection regulations, on which Meinroller.ch has no influence.
The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages as well as a contact possibility and the related rights of the customers and settings for the protection of privacy can be found in the data protection notices of the providers:
https://www.facebook.com/policy.php
https://twitter.com/de/privacy
https://help.instagram.com/155833707900388
If the customer wishes that none of these plugins are loaded, it is recommended to log out of the corresponding social networks. Furthermore, different web browsers can be set or supplemented with add-ons (e.g. Facebook blockers) that the social media plugins are not loaded.
5 Newsletter
If the customer wants to receive a newsletter offered by Meinroller.ch, Meinroller.ch needs an e-mail address of the customer and other information that allows the customer to verify that the owner of the e-mail address provided is the owner and agrees to receive the newsletter (so-called "double-opt-in" procedure). If the customer wants to subscribe to a newsletter as a registered customer, he can give his consent at the time of registration or later via the registration function in the customer account.
With the newsletter, the customer regularly receives recommendations and offers that might interest him. To this end, Meinroller.ch collects and processes personal data concerning the customer's usage behaviour on the website, the orders at Meinroller.ch and how the customer uses the newsletter (for example, whether the newsletter is opened or which web URL links are clicked). Meinroller.ch can evaluate this data for statistical purposes in order to better align the content of the newsletter with the interests of the customers.
The processing of the personal data entered into the newsletter registration form is based on the customer's consent, which can be revoked at any time for the future. The revocation takes place either via the «unsubscribe» link in the newsletter, written notification of the customer to Meinroller.ch to the address listed below or the withdrawal in the customer account. Meinroller.ch uses the collected personal data for the content design and dispatch of the newsletter. There is no disclosure to third parties for their own (advertising) purposes.
Meinroller.ch stores the personal data stored by the customer for the purpose of the newsletter reference until the customer unsubscribes from the newsletter.
6 Transfer of your data from electric scooter purchase
Meinroller.ch will not disclose the personal data of customers to third parties. Except for this, if the customer has consented to the transfer of the data to companies that are not connected to Meinroller.ch or if Meinroller.ch is legally, administratively or judicially obliged to do so. In addition, service providers, which support Meinroller.ch in data processing, the management of the website or in any other way, as well as in the provision of the products and services requested by the customer, are involved (e.g. parcel or newsletter delivery service providers). These third parties are obliged to comply with the same level of security and data protection as Meinroller.ch.
7 Data security
Unfortunately, the transmission of data via the Internet is not absolutely safe. Meinroller.ch works with service providers and internet providers who take appropriate technical and organizational security measures to protect the personal data of customers. However, Meinroller.ch cannot guarantee the security of the data transmitted by the customer. Each data transmission is therefore carried out at its own risk.
8 Your information and right of withdrawal
Of course, every customer is free to inform Meinroller.ch at any time - for example in an e-mail - that the personal data should not be used for contact in the future. Participation in the special services of the Meinroller.ch website, such as the newsletter service, can also be revoked at any time.
In addition, it is possible to obtain information about the processing of the data or to request a copy of the personal data collected via the Meinroller.ch website.
9 Contact
If you have any questions about this privacy policy or the data protection at Meinroller.ch, a customer can contact Meinroller.ch under the following contact details:
Meinroller.ch
Rapidplace 3
8953 Dietikon
info@meinroller.ch
10 Final provisions
Should individual provisions or parts of these data protection provisions prove to be void or ineffective, this will not affect the validity of the data protection provisions.
The place of jurisdiction and applicable law are governed by the GTC.
(Version 21.02.2020; References to the data protection framework and technical link presentation updated on 09.09.2026)